
Paul Levy is the President and CEO of a hospital. Like many CEO's these days, he was faced with the potential lay-off of many employees. Before making a decision he "watched the people who polish the corridors, who strip the sheets, who empty the trash cans, and he realized that a lot of them are immigrants, many of them had second jobs, most of them were just scraping by."
As he stood in front of his employees (some 8,000) he put this out:
"I want to run an idea by you that I think is important, and I'd like to get your reaction to it," Levy began. "I'd like to do what we can to protect the lower-wage earners - the transporters, the housekeepers, the food service people. A lot of these people work really hard, and I don't want to put an additional burden on them.
"Now, if we protect these workers, it means the rest of us will have to make a bigger sacrifice," he continued. "It means that others will have to give up more of their salary or benefits."
He had barely gotten the words out of his mouth when Sherman Auditorium erupted in applause. Thunderous, heartfelt, sustained applause."
Imagine if more CEO's took the time to listen (with their heart) AND took pragmatic decisions that were a combination of brain, heart and gut? I guarantee you more are headed in this direction and THAT my friends is changing the world - a change I welcome.
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